Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with RiseLink Fashion. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- South Africa: 7–15 business days
- International Orders: 10–25 business days
Please note that delivery times are estimates and may vary due to customs processing, courier delays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.
From time to time, RiseLink Fashion may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking information.
Please allow 24–72 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already been shipped, RiseLink Fashion cannot guarantee recovery or replacement of the package.
Lost or Delayed Packages
While we work with trusted shipping partners, delivery delays can occasionally occur.
If your package appears significantly delayed, please contact our support team and we will assist in locating your shipment.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Delivered but Not Received
If tracking shows that your package has been delivered but you have not received it:
1. Check with household members or neighbors.
2. Contact the shipping carrier.
3. Contact our support team for assistance.
Contact Us +27 72 917 8084
If you have any questions regarding shipping, tracking, or delivery, please contact our customer support team and include your order number for faster assistance.
Thank you for choosing RiseLink Fashion.